Sleep Charity launches live chat

Award-winning voluntary organisation, The Sleep Charity, has launched a new live chat service to support teens who are suffering with sleep issues.

The new service, which is being run on Tuesdays and Thursdays 6-8pm on the charity’s Teen Sleep Hub, enables any young person who is experiencing sleep issues to chat directly with one of its trained sleep practitioners who will offer confidential advice.

Live chat is the third phase of the charity’s Teen Sleep Matters awareness campaign which saw a launch of the Teen Sleep Hub website in October 2020 and a series of teen-inspired videos in the following month, as part of a project funded by the National Lottery Community Fund and Coronavirus Mental Health Response Fund (administered by the charity, Mind, in partnership with the Mental Health Consortia).

Said Lisa Artis, Deputy CEO of The Sleep Charity and lead on the project: “Day to day life has changed significantly over the past year and with the current lockdown restrictions, Covid-19 is continuing to have a huge impact on sleep, in particular for young people who are isolated from their friends, have heightened anxieties and whose routines have altered dramatically. We have seen a huge rise in referrals to the charity and yet it is harder than ever for young people to access support services.

“Our Teen Sleep Matters campaign has been about highlighting to teens the benefits of sleep for good emotional, mental and physical health, tackling the reasons why they don’t sleep well with practical suggestions on improving sleep. We have the dedicated website, our jam-packed eBook and the engaging video series but our new Live Chat service is just another opportunity for young people to access advice around their sleep and how it supports their mental health.

To date there has been more than 4500 visits to the Teen Sleep Hub website and nearly 8,000 downloads of the eBook since they were launched in October 2020.  To find out more please visit

Live Chat is open Tuesdays and Thursdays 6-8pm.